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WORK EXPERIENCE
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Collingswood Public Library
Director
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May 1, 2008 - Present
Collingswood, NJ
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- Led budget-neutral renovation and merchandising project, leading to significant year-over-year circulation increases: 2008, 11%; 2009, 32%; 2010, 12%.
- Reorganized staff of six FTE and four part-time employees; initiated annual reviews and monthly supervisor meetings; formalized progressive discipline procedures.
- Installed new workstations in December 2008: year-over-year computer use more than doubled in 2009.
- Secured grant from South Jersey Charitable Foundation, PSE&G Direct Install Program, and initiated successful 5K race, which raised funds for new teen area and attracted significant local and national coverage.
- Created new website (including a NexGen catalog interface) based on Scriblio, an open source WordPress plugin supported in part by the Andrew W. Mellon Foundation.
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Temple University Samuel L. Paley Library
Special Projects
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September 15, 2007 - April 30, 2008
Philadelphia, PA
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- Transformed HTML-based finding aid to MARCXML suitable for uploading to library catalog.
- Established budget and timeline for digitizing 25,000-volume video archive.
- Project managed and specified requirements for new database of staff privileges (e.g. room and system access, credit card authorization).
- Benchmarked academic library website norms and best practices.
- Assisted in transferring digital archives from Innovative Interfaces' product to ContentDM.
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Saint Joseph's University Francis A. Drexel Library
Reference
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November 15, 2007 - April 30, 2008
Philadelphia, PA
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- Provided reference assistance for students, faculty, and staff in person and virtually via QuestionPoint
- Provided bibliographic instruction (e.g. to MBA classes)
- Assisted with web projects
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University of Pennsylvania, Lippincott Library
Reference
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August 15, 2006 - December 31, 2007
Philadelphia, PA
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- Provided business reference services to students and faculty in person, via email, and IM.
- Created research guides for library website.
- Led information literacy instruction for Wharton Management 100 students.
- Transferred thousands of bound serials to high-density storage.
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NPowerPA
Director of Fundraising & Communication
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June 6, 2005 - September 1, 2006
Philadelphia, PA
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- Created four-year strategic fundraising and communications plan.
- Initiated successful annual fundraising luncheon (200 attendees/$100,000 raised in 2006).
- Secured grants from key institutional funders
(e.g. Accenture, Bank of America, Deloitte, Pew Charitable Trusts, Reed Elsevier, SAP). -
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Endurance Real Estate Group
Real Estate Analyst
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May 15, 2003 - May 15, 2005
Bala Cynwyd, PA
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- Maintained accounting records and prepared financial statements for limited partnerships.
- Drafted communications and managed website.
- Provided technology assessment and support for five-person office.
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Temple University, Development and Alumni Affairs
Web Developer
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June 15, 2002 - February 15, 2003
Philadelphia, PA
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- Developed new website for Temple alumni.
- Rolled out new alumni online community.
- Introduced HTML-formatted email newsletters.
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University of Pennsylvania, Development and Alumni Relations
Web Communications Manager
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September 1, 2000 - May 1, 2002
Philadelphia, PA
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- Supervised development of new website for alumni and new intranet for staff.
- Managed budget and staffing needs.
- Represented department in IT Roundtable (senior technology officer advisory committee).
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University of Pennsylvania, Alumni Relations
Online Services Coordinator
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September 1, 1998 - September 1, 2000
Philadelphia, PA
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- Published online resources that helped alumni feel more connected to their alma mater.
- Rolled out new alumni online community.
- Developed e-commerce product for event registration.
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University of Pennsylvania, Development and Alumni Relations
Staff Writer
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January 3, 1994 - September 1, 1998
Philadelphia, PA
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- Crafted text that encouraged contributions to the University of Pennsylvania and conveyed the University's appreciation to those who made gifts.
- Wrote proposals, stewardship and annual reports, brochures, executive speeches, correspondence, and text for Internet and intranet sites.
- Adapted databases to track stewardship initiatives and departmental projects.
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NJ Environmental Federation & NJ Citizen Action
Phone Manager
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June 15, 1990 - September 1, 1992
New Brunswick, New Jersey
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- Supervised team of ten telephone canvassers raising lobbying funds.
- Responsible for staff development, discipline, and morale.
- Organization met goal ($450,000) for first time in five years during my year as manager.
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